Our Commitments

QUALITY

Our five commitments to the people we support match our five strategic commitments to well-being and safeguarding, person-centred action and involvement, social inclusion for all, maximising independence and partnership. The five commitments to people we support are:

1. Your well-being and safety is the most important thing. We focus on you being well and happy. We support you to be safe and to take positive risks to get the most out of life.

2. You should always be at the centre. You are in control of your plans, your life, and the support you get from Three Cs as a customer.

3. You have the right to be fully included in society. We support you to have a job, to volunteer, to learn and get qualifications. We understand the importance of your social life and promote your rights to be an equal and active citizen.

4. It is our job to help you be independent. We support you to get your rights and to use services in the community. We learn what works for you. We teach you skills. We help you use technology.

5. We should respect and support your relationships. This means being a good partner with the professionals who support you, and your family and friends. It means respecting your right to a relationship, marriage or civil partnership.

Reach Standards

We are committed to achieving the Reach standards in the support we provide as defined by Paradigm and recommended by the CQC.  www.paradigm-uk.org

ISO 9001

This is the quality management system standard which helps us ensure we meet the needs of the people we support and other stakeholders as well as complying with statutory and regulatory standards, including CQC Key Lines of Enquiry, and the Health and Social Care Act Regulations.

Investors in People

Three Cs is committed to being an employer that invests in, supports and develops its people. We use the Investors in People framework as a tool for self-review and continuous improvement. We are currently accredited at Silver Standard for leading, supporting and improving our people. Our aim is to create optimum employee conditions for organisational success.

EQUALITY

We are committed to the implementation of the Single Equality Act and the Human Rights Act in everything we do as a provider of services and employer of staff, and in the way that we conduct our business and run the charity. In addition, we are committed to promoting self-advocacy, advocating, lobbying and campaigning on issues relating to the equality and fundamental human rights of our beneficiaries including health inequalities, transforming care, and hate crime. Specific campaigns we are signed up to follow below.

Modern Slavery Act

As a small to medium sized (SME) employer, Three Cs is not required to make an annual slavery and human trafficking statement under the Modern Slavery Act 2016. However, we state our commitment to ensure as far as possible that modern slavery and human trafficking is not taking place in our operations, including our supply chains. If we become aware or suspicious that modern slavery or human trafficking is taking place in the course of our work out in the community, we undertake to alert relevant authorities immediately including the police and social services as necessary.

STOMP

stands for stopping the over medication of people with learning disabilities, autism or both with psychotropic medication in order to manage their behaviour. Three Cs is signed up to the STOMP pledge for social care and is committed to the eradication of over-medicating in our own practices and challenging over-medication by healthcare professionals.

UK Says No More

United stand against domestic violence and sexual assault. We are committed, as employer and service provider, to preventing and tackling domestic violence and sexual assault, including reporting perpetrators to the police and supporting victims to attend police stations, court and get the help they need to escape and recover from domestic violence or sexual assault.

Gr8 Support Movement

Three Cs are founder members of the Gr8 Support Movement, a Paradigm project. The movement seeks to promote the value and contribution to society of great support staff. It promotes eight characteristics of great support as defined by people with learning disabilities and their families. It provides a platform for support staff to debate, collaborate, problem solve and innovate.

Learning Disability England

Three Cs is a founder member of Learning Disability England, a new organisation uniting people with learning disabilities, families, friends and professionals so that we are stronger, louder together. LDE is working with decision makers and the public to make life better for people with learning disabilities and their families.

Disability Confident

Three Cs is committed to recruit, retain and benefit from the skills and talents of disabled employees. This includes a guaranteed interview system, reasonable adjustments, and a fully accessible ground level head office.